PeutlyDocs

Plans and billing

Free trial, plans, upgrading, downgrading and invoices.

For prices, see peutly.com/pricing.

Free trial

Every new workspace starts with a 7-day free trial. No credit card needed.

  • The trial includes Pro features, except integrations and custom domains.
  • Finish the getting-started checklist (install the extension, record a demo, edit it and publish it) to unlock 7 extra days. An admin clicks Claim +7 days on the checklist.
  • The trial has lower monthly limits. See Limits.

When the trial ends without a plan, your workspace becomes read-only. You can still sign in and see your demos, but you can't edit or record. Share links and embeds stop working until you choose a plan. Nothing is deleted.

Plans

Free trialStarterPro
Teammates and demosUnlimitedUnlimitedUnlimited
CollectionsUnlimited1Unlimited
Text and image edits, lead forms, webcam bubbles✓✓✓
Share links and embeds✓✓✓
AI assistant and AI voiceover✓✓✓
Analytics and identified viewers✓✓
Password protection✓✓
Custom themes per demo and favicon✓✓
Roles and access control✓✓
Integrations and webhooks✓
Custom domains✓

Limits

Monthly allowances reset on the 1st of every month (UTC).

TrialStarterProEnterprise
AI credits51005002,000
AI voiceover characters300,000300,0001,000,0003,000,000
Export minutes201003001,000
Longest single export3 min5 min10 min12 min
Export quality720p720p1080p1080p

Need more, like higher limits or help with a rollout? Enterprise is available. Contact us.

Change your plan

Admins go to Settings → Billing. Choose Monthly or Yearly (20% off) and pick a plan.

Click Open billing portal to change your payment method, download invoices or cancel.

Moving from Pro to Starter

A downgrade takes effect right away. Pro-only features are switched off:

  • Collections above the Starter limit are locked and set to private. They're not deleted.
  • Passwords are removed from demos and collections, so protected demos open for anyone with the link. Check which demos were protected before you downgrade.
  • Custom domains are disconnected. Links go back to share.peutly.com.
  • Custom themes on demos and collections go back to the global settings. The custom favicon is removed.
  • Exports go back to 720p without annotations.
  • Webhooks and lead emails are switched off. Your webhook URLs are kept. Google Analytics, Heap and Segment keys are removed, so you'll enter them again if you upgrade.
  • Roles: Starter has no roles. Editors are changed to admins and deactivated. Reactivate them in Settings → Team.
  • Access control settings, like Organization only and allowed embed domains, stay in effect but can't be changed on Starter.

Payment problems

If a payment fails, you have 7 days to fix it in the billing portal. After that, the workspace becomes read-only until the payment goes through. Your demos and settings are kept.

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